Guest Code of Conduct

The Guest Code of Conduct is designed to maintain the integrity and protect the interests of all our members, guests and space. Please read these carefully before attending any programmed events, joining meetings and/or attending conferences in our meeting rooms.

By RSVP'ing for an event or agreeing to attend a meeting with a member of SHACK15, the guest agrees to adhere to the SHACK15 Guest Code of Conduct. ThIS CODE may be revised periodically.

COVID-19 PROTOCOL

BIKE STORAGE & PARKING

All ATTENDING guests must be on the guestlist for any programmed event at SHACK15. Please RSVP using the eventbrite link (or other OFFICIAL link) for the event of interest. If an event is sold out, a member of staff may contact you to cancel your RSVP at any time to allow members priority access. If there is a waitlist at an event, members will ALWAYS be given priority.

Outside Food and Beverage

Dress Code

Dogs

Guests are permitted to bring dogs during daytime hours. If there is a dog in your party, we ask that you kindly keep them close at all times and off all furniture. Dogs are not permitted during programmed events. SHACK15 reserves the right to ask specific guests TO LEAVE THEIR PET AT HOME next time, should any disturbance be caused.

Meeting Rooms

Only members are PERMITTED to book meeting rooms. If you are A GUEST attending a meeting booked by a member, the HOST member IS REQUIRED to be present at all times.

Guests are not PERMITTED to access THE meeting room unless the HOST member is present. IF A GUEST ARRIVES EARLY, HE/SHE/THEY MAY wait at reception UNTIL THEIR HOST MEMBER ARRIVES.

General Co-working Space Access

Guests are not PERMITTED TO ENTER the WORKSPACE, UNLESS THERE IS A MEETING ROOM BOOKING AND HOST MEMBER PRESENT. THIS INCLUDES the ATTENDEES OF PROGRAMMED EVENTS.

Members Lounge

This space is designed for social interaction and casual meetings. After 5pm, laptop usage is discouraged. If you are attending a programmed event in the lounge, laptop usage is not allowed unless the event specifically requires it.

MEMBERS AND GUESTS ARE WELCOME TO OCCUPY ANY FREE SPACE THAT IS IN THE LOUNGE UPON ARRIVAL. WE ASK THAT SEATS ARE NOT HELD OR RESERVED BY LEAVING PERSONAL ITEMS BEHIND. ITEMS LEFT UNATTENDED FOR EXTENDED PERIODS OF TIME WILL BE MOVED TO THE SHACK15 LOST AND FOUND.

MEMBERS AND GUESTS ARE ENCOURAGED TO BE MINDFUL WHEN MAKING PHONE CALLS, PLEASE RESPECT THE SPACE AND REFRAIN FROM LOUD CONVERSATIONS OR OTHERWISE NOISY ACTIVITY. THIS INCLUDES PLAYBACK OF PRESENTATIONS AND OTHER DIGITAL MEDIA, WHICH MUST BE PLAYED THROUGH HEADPHONES ONLY.

Smoking Policy

SMOKING AND VAPING ARE STRICTLY PROHIBITED AT ALL TIMES.

PRESS, CONTENT, SOCIAL MEDIA & PRIVACY

SHACK15 HAS A STRICT NO PRESS POLICY. PLEASE RESPECT THE PRIVACY OF OUR MEMBERS AND GUESTS. WE ASK THAT YOU DO NOT TAKE PHOTOS OR VIDEOS WITHOUT FIRST ASKING FOR PERMISSION AND ENSURING CONSENT. BE MINDFUL OF WHO AND/OR WHAT IS IN THE BACKGROUND BEFORE POSTING ANY SUCH MEDIA ON ANY PLATFORM.

GUESTS WILL BE HELD ACCOUNTABLE IF THEY DISCLOSE ANY OTHER MEMBERS OR GUESTS WHO ARE IN SHACK15 IN ANY PRESS OR SOCIAL MEDIA INCLUDING FACEBOOK, TWITTER, INSTAGRAM AND ON PERSONAL BLOGS. SIMILARLY, MEMBERS AND THEIR GUESTS MUST REFRAIN FROM IDENTIFYING OR DESCRIBING ANY MEMBER EVENT OCCURRING AT SHACK15.

NO PROFESSIONAL FILMING OR PHOTOGRAPHY ALLOWED.

GUESTS WHO DO NOT ABIDE BY THIS POLICY MAY BE DENIED ACCESS TO SHACK15 IN THE FUTURE.

Security Cameras

ALL MEMBERS AND GUESTS SHOULD BE AWARE THAT, FOR SAFETY AND SECURITY, SHACK15 USES SECURITY CAMERAS THROUGHOUT THE SPACE.

SHACK15 IS A SAFE SPACE FOR ALL COMMUNITY MEMBERS, GUESTS AND STAFF. WE RESERVE THE RIGHT TO TAKE ACTION, AS WE SEE FIT, AGAINST ANY PERSON OR PERSONS, REGARDLESS OF MEMBERSHIP STATUS, THAT PUT THE INTEGRITY AND SAFETY OF OUR COMMUNITY IN QUESTION, INCLUDING TERMINATION OF MEMBERSHIP AND/OR RESTRICTING ACCESS TO THE SPACE.

PLEASE HELP KEEP OUR COMMUNITY SAFE. IF YOU EXPERIENCE OR WITNESS ANY FORM OF HARASSMENT IN OUR SPACE, CONTACT OUR TEAM IMMEDIATELY.

Disciplinary Procedure

CONDUCT BY A GUEST THAT IS HARMFUL TO THE REPUTATION AND INTEGRITY OF SHACK15 MAY RESULT IN A PERMANENT BAN FROM ACCESSING SHACK15. THIS INCLUDES INAPPROPRIATE, HARASSING, VIOLENT AND/OR OFFENSIVE BEHAVIOR. A BARRED GUEST MAY NOT RETURN TO SHACK15, EVEN AS A GUEST OF A MEMBER. ANY GUEST WHO DELIBERATELY REMOVES, DAMAGES OR DESTROYS ANY PROPERTY BELONGING TO SHACK15, ANY OF ITS SERVICE PROVIDERS, OR ITS MEMBERS AND GUESTS WILL BE LIABLE TO TERMINATION OF THEIR MEMBERSHIP AND ACCESS TO SHACK15.

SHOW RESPECT

REST YOUR EGO AND TREAT OTHERS HOW YOU WISH TO BE TREATED. APPROACH OTHER MEMBERS, GUESTS, STAFF, AND THE SPACE ITSELF WITH COURTESY. WORK HARD TO ELEVATE THE CONVERSATION AROUND YOU AND CONTRIBUTE TO THE CULTURE OF GRATITUDE. BE KIND TO THE FOOD & BEVERAGE STAFF, THEY WORK HARD TO SERVE YOU.

SHACK15 Trademark Rights

ALL GUESTS SHALL NOT USE THE NAMES, LOGOS, COLORS, TRADEMARKS, PHOTOGRAPHS, OR OTHER IDENTIFYING FEATURES OF SHACK15 WITHOUT OBTAINING THE SPECIFIC PRIOR WRITTEN APPROVAL OF THE SHACK15 MANAGEMENT TEAM.

Please email us at info@shack15.com and someone on the team will be in touch with you shortly.